Physical Address
Pro Sano Park
Block B
Carl Cronje Drive
Tyger Waterfront
TYGERVALLEY
7530
Postal Address
Pro Sano Medical Scheme
Private Bag X97
BELLVILLE
7535
Walk-In Centre
Ambition House
107 Voortrekker Road
BELLVILLE
7530
Customer Services
ProEliteProClassicProVisionProViderProCedure
Tel: 0860 109 558
Fax: 021 957 8650
Chronic Medication
ProEliteProClassicProVider
Tel: 0861 888 102 (Doctor)
Tel: 0861 888 107 (Member)
Fax: 021 672 1041
Chronic Medication Delivery
Pharmacy Direct
ProEliteProClassicProVider
Tel: 0860 027 800
Fax: 0866 114 000/1/2/3 or 012 643 3040
ProCedure
Tel: 0860 109 558
Clicks Direct Medicines
ProEliteProClassicProVider
Tel: 011 997 3000
Tel: 0861 444 405 (Medication Orders)
Tel: 0861 444 407 (Account Queries)
Fax: 0861 444 414
ProCedure
Tel: 0860 109 558
Dental Benefit
ProEliteProClassicProVisionProVider
Tel: 021 528 5300 (Office)
Tel: 0860 104 935
Fax: 0866 770 336
ProCedure
Tel: 0860 109 558
Disease Management
ProEliteProClassicProVisionProViderProCedure
Emergency Services
ProEliteProClassicProVisionProViderProCedure
Tel: 082 911
Fraud Line
ProEliteProClassicProVisionProViderProCedure
Tel: 0861 888 103
HIV and AIDS: (Managed Health Care)
ProEliteProClassicProVisionProVider
Tel: 0860 224 537
Fax: 021 914 3535
New Membership
ProEliteProClassicProVisionProViderProCedure
Tel: 0860 109 559
Fax: 021 957 8644
Oncology
ProEliteProClassicProVisionProVider
Tel: 0861 888 103 (Option 4)
ProCedure
Tel: 0860 109 558
Oncology Medicine Delivery
Clicks Direct Medicines
Tel: 0861 444 410 (Option 2)
Fax: 0861 576 3467
ProCedure
Tel: 0861 665 665
Organ Transplant / Dialysis / Medication
ProEliteProClassicProVisionProVider
Tel: 0861 888 102
Fax: 021 657 7621
Pre-authorisation
ProEliteProClassicProVisionProViderProCedure
Tel: 0861 888 103
Fax: 021 917 4458
Probaby Maternity
ProEliteProClassicProVisionProVider
Tel: 0861 111 959
Tel: 011 704 0792
Tel: 010 209 8697 (24hrs, for Registered ProBaby Members)
Fax: 011 704 4645